🔐 Vendor Privacy Policy – ThreeLeaf Learning Center
Effective Date: 14 August 2024
Applies To: All vendors registered on https://threeleaflearningcenter.com
1. Introduction
This Vendor Privacy Policy (“Policy”) explains how ThreeLeaf Learning Center (“ThreeLeaf”, “we”, “us”, “our”) collects, uses, discloses, and protects the personal data of individuals or businesses (“Vendor”, “you”) who register as vendors on our marketplace platform.
We are committed to handling your personal and business information in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore.
2. What Personal Data We Collect from Vendors
We collect and store the following types of personal and business data during vendor registration, onboarding, and usage of our platform:
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Personal identification details: Name, NRIC (if applicable), phone number, email address
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Business information: Business name, registration number (ACRA/UEN), business address
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Banking and payment information: For payout processing
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Product listing and fulfillment history
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Vendor account activity: Login history, updates, and support requests
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Communications: Emails or messages exchanged with our team or customers through the platform
3. How We Use Vendor Data
We use vendor data for the following purposes:
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To verify your identity and eligibility as a vendor
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To facilitate your onboarding and account management
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To enable listing, selling, and tracking of products
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To process payouts and transaction reports
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To communicate platform updates, terms, or compliance requirements
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To monitor vendor conduct and protect buyer interests
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To respond to inquiries or resolve disputes
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To comply with legal and regulatory requirements
4. Disclosure of Vendor Data
We may disclose vendor data to the following parties:
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Third-party service providers: Payment gateways, logistics integrators, accounting software
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Buyers: For order fulfillment purposes (e.g., seller name, shipping information)
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Regulators and authorities: As required by Singapore law
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Internal teams: For platform monitoring, legal review, and vendor support
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Affiliate companies: Under appropriate confidentiality and compliance terms
We do not sell vendor data to any third party.
5. Vendor Responsibilities with Buyer Data
When you receive buyer information through an order, you must:
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Only use buyer data for fulfilling that order
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Not use buyer data for marketing, remarketing, or communication outside the order context
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Not store or forward buyer data to third parties without consent
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Delete buyer information after the transaction or within a reasonable timeframe
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Comply with Singapore PDPA and platform rules
Misuse of customer data will result in vendor suspension or termination, and may lead to legal consequences.
6. Data Security
We implement reasonable security measures to protect vendor and customer data. Vendors are also responsible for safeguarding their passwords, access credentials, and any sensitive data shared through the platform.
7. Data Retention
Vendor data is retained as long as the account remains active or as required for compliance, tax, or regulatory reasons. Upon account termination, personal data will be archived or deleted in accordance with applicable law.
8. Access and Correction
Vendors can access and update their data through their vendor dashboard or by contacting us at:
9. Withdrawal of Consent / Account Termination
Vendors may request data deletion or account termination at any time. However, certain records may be retained where required by law (e.g., transaction history, tax compliance).
10. Changes to This Policy
We may update this Vendor Privacy Policy from time to time. The latest version will always be available at https://threeleaflearningcenter.com. Continued use of the platform constitutes acceptance of the updated Policy.
11. Governing Law
This Policy is governed by the laws of Singapore, including the Personal Data Protection Act (PDPA).
12. Contact Us
For privacy-related inquiries, please contact our Data Protection Officer: